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HR for HODs, Managers and Executives

    HRD Corp Programme Number : 10001104441

INTRODUCTION

This “HR for HODs, Managers and Executives” programme seeks to empower LIne and Non-HR Managers and Executives with the necessary knowledge and skills to do just that.

In this programme, Non-HR and Line Managers and Executives will learn how to have a proper system of managing and motivating their subordinates the HRM way.  They will also learn their roles of Line Managers in HRM such as drawing up job descriptions and specifications; conducting an effective interview; carrying out a training need analysis (TNA); conducting performance appraisals and counselling; taking disciplinary action; handling problems associated with legal benefits due to employees such as annual leave, medical leave, public holidays, rest days, maternity leave, maximum hours of work and overtime.

Download Brochure and Registration Form by clicking HERE

Training Date :
24th – 25th April 2024 (Empire Hotel, Subang Jaya, Selangor, Malaysia)

LEARNING OUTCOMES

At the end of the “HR for HODs, Managers and Executives” programme, participants are able to:

  • Organise an effective department
  • Write proper job descriptions and job specifications
  • Conduct a successful interview
  • Identify training needs, plan and carry out training and development for the department
  • Conduct professional performance evaluation and draw up Performance Improvement Plans (PIPs)
  • Conduct a professional counselling session
  • Manage probationers the professional way
  • Improve employee relations and ethics in management

WHO SHOULD ATTEND

  • Head of Departments (HODs)
  • Managers
  • Executives
  • Office Administrators
  • Officers
  • Administrative Assistants
  • Secretaries
  • Personal Assistants
  • Supporting Personnel

METHODOLODY

This “HR for HODs, Managers and Executives” training methodology will be a mixtures of Lecture, Presentations, Interactive Group Discussions, Case Study and Role Play.

COURSE CONTENT

Introduction

  • Roles of HRM Department and Line Management in HRM
  • HR Structures
  • HR Challenges for Non HR Managers

Module 1:

The Job and Competencies

  • Identifying duties and responsibilities
  • Identifying competencies for the job holders
  • Purpose of documentation

Module 2:

Interviewing Skills

  • The interview process
  • Do’s and Don’ts in the interview
  • Types of interviews
  • Types of interview questions

How to be an effective Job Interviewer

Module 3:

Identifying Training Needs (TNA)

  • Purpose of training
  • Methods of identifying training needs
  • Training identification process
  • Link between training and motivation

Your roles in Identifying Training Needs of your subordinates

Module 4:

Understanding of Employment Contract

  • Employee & Employer Rights
  • Offers of employment and references
  • Implied and expressed terms
  • Contracts for part time, temporary & casual staff
  • Notice periods, contractual rights & exit interviews

Module 5:

Handling Legal Administrative Problems

  • Annual leaves
  • Public holidays
  • Sick leaves
  • Maternity leave
  • Rest days
  • Limit on hours of work per day and week
  • Limit of overtime per day and month and related issues
  • Unpaid leave
  • The different payment rates on Public holidays, rest days
  • Equal opportunities and discrimination

Your roles as HR Information Disseminator

Module 6:

Handling Discipline, Grievances and dismissal procedures

  • Difference between major and minor misconduct
  • Delivering cautions and verbal warnings
  • Drafting warning letters
  • Termination of employment

Your roles in Disciplinary Process

Module 7:

Conducting the Performance Appraisal and Managing Performance

  • Purpose of Performance Appraisals
  • How to carry out the performance appraisal interview
  • Purpose of performance management
  • What do employees expect from performance management and appraisals?

Your roles as Performance Appraisal Interviewer

Module 8:

Counselling for Indiscipline and Poor Performance

  • Competencies for a counsellor
  • Aim of counselling
  • How to counsell employees
  • Documentation for counselling

Scenarios/Case studies: Your roles as Counsellor/Discipline Handler

Download the Course Content in pdf from HERE

FACILITATOR

Mr. Brian Wee Lai Han

MBA (Heroit Watt University, U.K.),

Dip. In Personal Management, CHRP,

Member of MIHRM, 

PSMB (HRDF) Certified Trainer

Click HERE to download Brian Wee Lai Han profile in pdf format

Brian Wee was Head of Human Resources, Internal QMS Auditor and Corporate Trainer of MMC for a holding company of oils refineries in Malaysia. He holds a Master of Business Administration and a Post Graduate Diploma in Business Administration from Heriot Watt University, United Kingdom. He also has a Certificate and a Diploma in Personnel Management. He is a Certified Human Resource Professional (CHRP), an Ordinary Member of Malaysian Institute of Human Resource Management (MIHRM), PSMB Certified Trainer and PSMB Human Resource Consultant. Brian Wee has attended a three days Effective Training Evaluation program by Ms Beverley Jeffreys of Chisholm Institute, Australian National Training Authority (ANTA).

He brings with him more than 15 years of working experience in Human Resource of large manufacturing companies. He is a Resource Training person for Malaysian Institute of Personnel Management (MIPM), Malaysian Institute of Purchasing and Material Management, UBS Commercial Institute, Open University Malaysia, Asia e University and UTM Space Executive Diploma Programs and others.

He started off his career in 1980 as a Senior Officer with the Ministry of Information where he stayed for 15 years and gained extensive management experience. Later he moved to a Japanese based company where he was in charge of all spectrums of Human Resource functions. During that time, he acquired some Japanese management skills such as Kaizen, Zero Defect, JIT, Quality Control, Quality Assurance, ISO QMS and EMS Awareness Program and many others. He developed and trained QC, ISO QMS and EMS and productivity related modules for the Wilmar International Group of companies’ employees.

In his present capacity, he develops modules and trains his employees and many organizations. He is also a part time lecturer for academic courses, namely Certificate & Diploma Program for Malaysia institute of Human Resource Management, Supervisory Module for Certificate & Diploma for Malaysian Institute of Purchasing & Material Management, Executive Diploma of Human Resource Management for UTM SPACE, Asia e University, Southern College University and Open University Malaysia and Professional Short Course in Mandarin for Human Resource subjects and English Conversation & Communication Skills for User Business School (UBS).

His much in demand programmes are Effective Supervisory Skills, Purchansing & Negotiation Skills, 8D Team Problem Solving Methods, Total Preventive Maintenance, ISO QMS AND EMS Awareness Program, UTM SPACE ISO QMS Modules, Effective QA/QC Inspectors, QC Tools, QCC, Effective Communication and Motivation Program, Excellent Clerical Skills, Excellent Customer Service, Effective Business English Communication Skills, Report Writing Skills, Effective Presentation Skills, Teambuilding Program, Positive Working Attitude, Malaysian Labour Laws and Industrial Relation Laws, Understanding of Employment Act 1955, Handling Misconduct and conducting Domestic Inquiries, Effective Salary Computation and Administration, Handling Problematic & Difficult Employees, Report Writing Skills, Drafting an Employment Contract, Effective Human Resource Management, HR for Non HR Executive / Managers, People Management, Leadership Skills, Balanced Scorecard, Key Performance Indicators and others.

Among some of his training participants and/or consultancy services included Kyocera, Sunpower, TJ Wang Group (Accountancy & Secretarial Services), Lii Hen Group, China Press, White Horse Ceramic, ML Plastics Sdn Bhd, Yee Wan Manufacturing, Southern College, Foo Yew High School, MITI, Police Academy (Technical),Champion Precision, JK Sumi Wire, Muar Ban Lee Engineering, Autoveyor, Southern Lion, Seiko Electric, CSC Steel, San Miguel Yamamura Plastic, Ornapaper, Umicore Malaysia, Alloy Consolidated (MTD Group), Panasonic AVC Network, Southern College University, Infineon Technilogies, to name a few.

Mr. Brian Wee had provides HR & Quality and Productivity Consultancy Services to Li Hen Group, a furniture exporter and manufacturer, Omega Printer, Golpar Plastic Injection, Dian Pang Supermarket and others. He is now full time consultant and trainer for soft skills related trainings and specializes in Human Resource Management.

Course Fees & Registration
FEE PAYABLE PER PARTICIPANT :

Normal Price                                          : RM2,288

Early Bird (15 days before event)       : RM2,089

Group Fee (>2 participants).               : RM1,888

Fee includes course materials, lunch, 2 tea breaks per day and Certificate of Attendance (upon completion of the training).

Download our Registration form Here and sent it to us by

Email :sales@wanfahprosper.com

WhatsApp : +60162634929

CANCELLATION / TRANSFER

Upon registering, participant(s) are considered successfully enrolled in the event.  Written cancellations / transfer notice received :

  • More than ten (10) working days before the event, a refund (less administrative charge of 15%) will be made.
  • Ten (10) working days or less before the event, no refund will be made.
  • For no show on the day of the event, full payment is required. If you cannot attend the event, you can nominate a substitute at any time without payment of an administration fee.
  • A full (100%) refund may be granted if the course is cancelled by Wanfah Prosper PLT (WFP). WFP reserves the right to postpone or cancel the event and / or change facilitator at any time should circumstances beyond its control arises. WFP also reserve the right to make alternative arrangements without prior notice should it be necessary to do so.

Payment

Please make cheque payable / direct credit to :WANFAH PROSPER PLT

Accounts Number : 3812930508

Bank : Public Islamic Bank Berhad

DATA PROTECTION

Personal Data is gathered in accordance with the Personal Data Protection Act 2010 (Act 709)