HR for HODs, Managers and Executives
HRD Corp Programme Number : 10001104441
INTRODUCTION
This “HR for HODs, Managers and Executives” programme seeks to empower LIne and Non-HR Managers and Executives with the necessary knowledge and skills to do just that.
In this programme, Non-HR and Line Managers and Executives will learn how to have a proper system of managing and motivating their subordinates the HRM way. They will also learn their roles of Line Managers in HRM such as drawing up job descriptions and specifications; conducting an effective interview; carrying out a training need analysis (TNA); conducting performance appraisals and counselling; taking disciplinary action; handling problems associated with legal benefits due to employees such as annual leave, medical leave, public holidays, rest days, maternity leave, maximum hours of work and overtime.
Training Date : Please contact our office at +60351663399 / +60104403399 or email to sales@wanfahprosper.com for further assistance.
LEARNING OUTCOMES
At the end of the “HR for HODs, Managers and Executives” programme, participants are able to:
- Organise an effective department
- Write proper job descriptions and job specifications
- Conduct a successful interview
- Identify training needs, plan and carry out training and development for the department
- Conduct professional performance evaluation and draw up Performance Improvement Plans (PIPs)
- Conduct a professional counselling session
- Manage probationers the professional way
- Improve employee relations and ethics in management
WHO SHOULD ATTEND
- Head of Departments (HODs)
- Managers
- Executives
- Office Administrators
- Officers
- Administrative Assistants
- Secretaries
- Personal Assistants
- Supporting Personnel
METHODOLODY
This “HR for HODs, Managers and Executives” training methodology will be a mixtures of Lecture, Presentations, Interactive Group Discussions, Case Study and Role Play.
COURSE CONTENT
Introduction
- Roles of HRM Department and Line Management in HRM
- HR Structures
- HR Challenges for Non HR Managers
Module 1:
The Job and Competencies
- Identifying duties and responsibilities
- Identifying competencies for the job holders
- Purpose of documentation
Module 2:
Interviewing Skills
- The interview process
- Do’s and Don’ts in the interview
- Types of interviews
- Types of interview questions
How to be an effective Job Interviewer
Module 3:
Identifying Training Needs (TNA)
- Purpose of training
- Methods of identifying training needs
- Training identification process
- Link between training and motivation
Your roles in Identifying Training Needs of your subordinates
Module 4:
Understanding of Employment Contract
- Employee & Employer Rights
- Offers of employment and references
- Implied and expressed terms
- Contracts for part time, temporary & casual staff
- Notice periods, contractual rights & exit interviews
Module 5:
Handling Legal Administrative Problems
- Annual leaves
- Public holidays
- Sick leaves
- Maternity leave
- Rest days
- Limit on hours of work per day and week
- Limit of overtime per day and month and related issues
- Unpaid leave
- The different payment rates on Public holidays, rest days
- Equal opportunities and discrimination
Your roles as HR Information Disseminator
Module 6:
Handling Discipline, Grievances and dismissal procedures
- Difference between major and minor misconduct
- Delivering cautions and verbal warnings
- Drafting warning letters
- Termination of employment
Your roles in Disciplinary Process
Module 7:
Conducting the Performance Appraisal and Managing Performance
- Purpose of Performance Appraisals
- How to carry out the performance appraisal interview
- Purpose of performance management
- What do employees expect from performance management and appraisals?
Your roles as Performance Appraisal Interviewer
Module 8:
Counselling for Indiscipline and Poor Performance
- Competencies for a counsellor
- Aim of counselling
- How to counsell employees
- Documentation for counselling
Scenarios/Case studies: Your roles as Counsellor/Discipline Handler
Download the Course Content in pdf from HERE
CANCELLATION / TRANSFER
Upon registering, participant(s) are considered successfully enrolled in the event. Written cancellations / transfer notice received :
- More than ten (10) working days before the event, a refund (less administrative charge of 15%) will be made.
- Ten (10) working days or less before the event, no refund will be made.
- For no show on the day of the event, full payment is required. If you cannot attend the event, you can nominate a substitute at any time without payment of an administration fee.
- A full (100%) refund may be granted if the course is cancelled by Wanfah Prosper PLT (WFP). WFP reserves the right to postpone or cancel the event and / or change facilitator at any time should circumstances beyond its control arises. WFP also reserve the right to make alternative arrangements without prior notice should it be necessary to do so.
Payment
Please make cheque payable / direct credit to :WANFAH PROSPER PLT
Accounts Number : 3812930508
Bank : Public Islamic Bank Berhad
DATA PROTECTION
Personal Data is gathered in accordance with the Personal Data Protection Act 2010 (Act 709)
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