HR for HODs, Managers and Executives

    HRD Corp Programme Number : 10001104441

INTRODUCTION

This “HR for HODs, Managers and Executives” programme seeks to empower LIne and Non-HR Managers and Executives with the necessary knowledge and skills to do just that.

In this programme, Non-HR and Line Managers and Executives will learn how to have a proper system of managing and motivating their subordinates the HRM way.  They will also learn their roles of Line Managers in HRM such as drawing up job descriptions and specifications; conducting an effective interview; carrying out a training need analysis (TNA); conducting performance appraisals and counselling; taking disciplinary action; handling problems associated with legal benefits due to employees such as annual leave, medical leave, public holidays, rest days, maternity leave, maximum hours of work and overtime.

Training Date : Please contact our office at +60351663399 / +60104403399 or email to sales@wanfahprosper.com for further assistance.

LEARNING OUTCOMES

At the end of the “HR for HODs, Managers and Executives” programme, participants are able to:

  • Organise an effective department
  • Write proper job descriptions and job specifications
  • Conduct a successful interview
  • Identify training needs, plan and carry out training and development for the department
  • Conduct professional performance evaluation and draw up Performance Improvement Plans (PIPs)
  • Conduct a professional counselling session
  • Manage probationers the professional way
  • Improve employee relations and ethics in management

WHO SHOULD ATTEND

  • Head of Departments (HODs)
  • Managers
  • Executives
  • Office Administrators
  • Officers
  • Administrative Assistants
  • Secretaries
  • Personal Assistants
  • Supporting Personnel

METHODOLODY

This “HR for HODs, Managers and Executives” training methodology will be a mixtures of Lecture, Presentations, Interactive Group Discussions, Case Study and Role Play.

COURSE CONTENT

Introduction

  • Roles of HRM Department and Line Management in HRM
  • HR Structures
  • HR Challenges for Non HR Managers

Module 1:

The Job and Competencies

  • Identifying duties and responsibilities
  • Identifying competencies for the job holders
  • Purpose of documentation

Module 2:

Interviewing Skills

  • The interview process
  • Do’s and Don’ts in the interview
  • Types of interviews
  • Types of interview questions

How to be an effective Job Interviewer

Module 3:

Identifying Training Needs (TNA)

  • Purpose of training
  • Methods of identifying training needs
  • Training identification process
  • Link between training and motivation

Your roles in Identifying Training Needs of your subordinates

Module 4:

Understanding of Employment Contract

  • Employee & Employer Rights
  • Offers of employment and references
  • Implied and expressed terms
  • Contracts for part time, temporary & casual staff
  • Notice periods, contractual rights & exit interviews

Module 5:

Handling Legal Administrative Problems

  • Annual leaves
  • Public holidays
  • Sick leaves
  • Maternity leave
  • Rest days
  • Limit on hours of work per day and week
  • Limit of overtime per day and month and related issues
  • Unpaid leave
  • The different payment rates on Public holidays, rest days
  • Equal opportunities and discrimination

Your roles as HR Information Disseminator

Module 6:

Handling Discipline, Grievances and dismissal procedures

  • Difference between major and minor misconduct
  • Delivering cautions and verbal warnings
  • Drafting warning letters
  • Termination of employment

Your roles in Disciplinary Process

Module 7:

Conducting the Performance Appraisal and Managing Performance

  • Purpose of Performance Appraisals
  • How to carry out the performance appraisal interview
  • Purpose of performance management
  • What do employees expect from performance management and appraisals?

Your roles as Performance Appraisal Interviewer

Module 8:

Counselling for Indiscipline and Poor Performance

  • Competencies for a counsellor
  • Aim of counselling
  • How to counsell employees
  • Documentation for counselling

Scenarios/Case studies: Your roles as Counsellor/Discipline Handler

Download the Course Content in pdf from HERE

CANCELLATION / TRANSFER

Upon registering, participant(s) are considered successfully enrolled in the event.  Written cancellations / transfer notice received :

  • More than ten (10) working days before the event, a refund (less administrative charge of 15%) will be made.
  • Ten (10) working days or less before the event, no refund will be made.
  • For no show on the day of the event, full payment is required. If you cannot attend the event, you can nominate a substitute at any time without payment of an administration fee.
  • A full (100%) refund may be granted if the course is cancelled by Wanfah Prosper PLT (WFP). WFP reserves the right to postpone or cancel the event and / or change facilitator at any time should circumstances beyond its control arises. WFP also reserve the right to make alternative arrangements without prior notice should it be necessary to do so.

Payment

Please make cheque payable / direct credit to :WANFAH PROSPER PLT

Accounts Number : 3812930508

Bank : Public Islamic Bank Berhad

DATA PROTECTION

Personal Data is gathered in accordance with the Personal Data Protection Act 2010 (Act 709)