BUSINESS WRITING MADE SIMPLE

HRD Corp Programme Number : 10001366370

If you are looking for Remote Online training on “Business Writing Made Simple”, please CLICK HERE

INTRODUCTION

“The difficulty is not to write, but to write what you mean.” – Robert Louis Stevenson.

Write simply and clearly!  This workshop shows you how to communicate in business with style and purpose.  Writing that email, letter or report to influence your readers must be delivered not just using clear and concise language, but it must be delivered with care to connect with the reader.

The goal of this 2-day workshop is to help you write with greater ease, precision and clarity with a touch of courtesy.   We will show you the building blocks of successful writing to hone your skills in organizing your words and thoughts on paper, structure your messages logically, and improve on the style, language and tone.

Download Brochure and Registration form from HERE

Training Date :
19th -20th August 2025 (Hotel Armada Petaling Jaya, Selangor, Malaysia)

LEARNING OBJECTIVES

At the end of this programme participants will be able to:

  • Design clear and concise messages in letters and email.
  • Organise a report for better decision-making.
  • Structure information logically for the reader.
  • Influence and persuade readers to take the action required.
  • Apply the basics of good business writing.
  • Hone the skills of writing business correspondence.

WHO SHOULD ATTEND? 

Executives, PAs, Administrators and any professionals who want to write better business correspondence.

METHODOLOGY

A mixture of using presentation, games, individual exercises and group work. Participants are encouraged to bring in some documents they have sent or received for discussion to analyse for improvement in format, style or language.

COURSE OUTLINE 

  1. The building blocks of writing
  • Know your readers
  • State the purpose
  • Structure your thoughts
  • Write with style
  1. The ABC of Writing
  • Accuracy, brevity and clarity build credibility
  • Express yourself with the 5 Cs of writing
  1. Laying the foundation
  • Plan with the readers in mind
    • Use the 5 Ws and 1 H
    • Write a clear purpose
    • Structure your thoughts
  • Write your draft
    • Write without stress: Free writing
    • Mapping the information
  1. Building the structure: Develop your writing style
  • Organise materials according to purpose
    • Organisational methods
    • Structuring paragraphs
    • Building coherent and cohesive sentences

Sample letters and templates will be shared with participants and exercises will be given for participants to practice.

  1. The tool for writing
  • Grammar and usage review
  • Correct use of prepositions
  • Guidelines to punctuation
  • Mechanics: Writing sentences that sell the message
  1. Honing your skills
  • Techniques of writing different types of documents:
    • Letter
    • Email
    • Report
  • Using formal and informal language
  • Tone of voice
  • Choice of words

Participants will enjoy group and individual work activities to write emails based on scenarios relevant to the workplace

  1. Editing for content and structure
  • Put your message in focus
  • Review for clarity
  • Sequence your message strategically
  • Answer your readers’ question: Why?
  1. Proofreading the final draft
  • Minimize your risk
  • Common proofreading errors
  • A proofreading checklist

Download the programme outline in pdf from HERE

FACILITATOR

Nancy Ong Chen Gan,

MBA (Strathclyde, U.K.), Dip. In Banking (U.K.),

TESOL (Australia).

Nancy pursued her passion to teach through the training profession after leaving her career in banking of 30 years. Twenty years on and she has successfully conducted workshops and trained many people in trade financing, credit management and business communication.

She has worked in management positions in branches and later at head office of OCBC Bank where she headed Treasury Operations before her retirement. Her vast knowledge and experience in banking are the keys to the success of her training and workshops. With a clear understanding of the business environment she is able to help bridge the gap in the industry of trade financial instruments such as Letter of Credit and the associated financial risk (example in Incoterms for International Trade) for participants to gain the skills necessary to apply in their area of work. Participants are able to recognize the financial and operational risks to help them increase organizational effectiveness when using these financial instruments.

Nancy’s passion for English business writing and communication stems from her career where her job had given her many opportunities to write and speak to many levels of management in planning, presenting and decision-making. Combining her proficiency in English and a clear understanding of the business environment, she is able to impart her skills and knowledge in business communication to others who care to improve themselves for their career advancement through her training such as “The Art of Writing a Good Report” training.

Using simple and proven techniques to deliver her workshops, she has received excellent ratings from the participants.

A certified PSMB (now HRD Corp) trainer, she also holds an MBA from the University of Strathclyde, United Kingdom, a Diploma in Banking from United Kingdom, and a certificate in the Teaching of English to Speakers of Other Languages (TESOL) awarded by Teach International, Australia.

Click Here to Download Nancy Profile

Course Fees & Registration

FEE PAYABLE PER PARTICIPANT :

Normal Price                                          : RM2,288

Early Bird (15 days before event)       : RM2,089

Group Fee (>2 participants).               : RM1,888

Fee includes course materials, lunch, 2 tea breaks per day and Certificate of Attendance (upon completion of the training).

Download our Registration form Here and sent it to us by

Email : sales@wanfahprosper.com

WhatsApp : +60162634929

CANCELLATION / TRANSFER

Upon registering, participant(s) are considered successfully enrolled in the event.  Written cancellations / transfer notice (substitution or to later dates) received :

  • More than ten (10) working days before the event, a refund (less administrative charge of 15%) will be made.
  • Ten (10) working days or less before the event, no refund will be made.
  • For no show on the day of the event, full payment is required. If you cannot attend the event, you can nominate a substitute at any time without payment of an administration fee.
  • A full (100%) refund may be granted if the course is cancelled by Wanfah Prosper PLT (WFP). WFP reserves the right to postpone or cancel the event and / or change facilitator at any time should circumstances beyond its control arises. WFP also reserve the right to make alternative arrangements without prior notice should it be necessary to do so.

Payment

Please make cheque payable / direct credit to :WANFAH PROSPER PLT

Accounts Number : 3812930508

Bank : Public Islamic Bank Berhad

DATA PROTECTION

Personal Data is gathered in accordance with the Personal Data Protection Act 2010 (Act 709)